Department Manager – Garden Supplies (Oak Bay)

GARDENWORKS is British Columbia’s largest independently owned garden centre company with 10 locations across Vancouver’s lower mainland, Vancouver Island, and South Okanagan.

At GARDENWORKS we are unapologetic about our love of plants and want to share this passion with every person who crosses our path.

Join GARDENWORKS and play a key role in our shared mission of connecting people to our natural world through plants.

We are looking for an energetic and passionate gardening enthusiast who is customer service focused and enjoys sharing knowledge with others. This is a F/T positing (32-40 hrs per week); wage range $23-25/hr.

Overview of role:

  • Building sales and supporting the GARDENWORKS Brand by providing outstanding service to our guests
  • Sharing your gardening knowledge - informing guests about care & maintenance, asking questions to assist in solving their gardening concerns
  • Effectively lead and execute the product flow process, including receiving, pricing, preparing product for floor, and final placement - ensuring you have the right product at the right time
  • Support training on product knowledge, the features and benefits, and recommendations to meet our guests needs and inquiries
  • We look to you to bolster a positive & engaging work environment where our team can be proud of their work and are recognized for their contribution
  • You will be part of the store leadership team with opening and closing responsibilities

Is this you?

  • You have a strong passion for providing an outstanding guest experience
  • A good understanding of soils, fertilizers & garden remedies (pest ID), or a willingness to learn!
  • 3+ years sales & customer service experience in a retail setting
  • You have strong organization skills; are self-directed and love the details
  • Solid strength in Microsoft Excel, and in utilizing our POS system for sales reporting
  • Flexibility to work a variety of shifts including weekends and holidays as seasonal peaks require
  • This job requires extended periods of walking and standing, the ability to perform regular lifting, as well as exposure to varying weather conditions
  • A valid Forklift & Pesticide Dispensing certification or willingness to attend a paid training program.

We offer a culture that promotes a healthy, fulfilling work/life balance, Health & wellness benefits package for all eligible full-time employees (including medical and dental), and an amazing employee discount!

GARDENWORKS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Interested applicants should forward resume and cover letter to careers@gardenworks.ca