Department Manager – Garden Supplies - Oak Bay

GARDENWORKS is British Columbia’s largest locally owned garden centre company with 10 locations across Vancouver’s lower mainland, Vancouver Island, and South Okanagan.

Join GARDENWORKS and play a key role in inspiring people to cultivate joy and beauty in their homes, gardens, and communities.

We’re looking for an organized and hands-on retail leader with a passion for gardening, guest service, and operational excellence. As the Department Manager for Garden Supplies, you’ll oversee the daily operations of the department — ensuring efficient inventory flow, exceptional guest experiences, and well-presented, fully stocked displays that reflect the GARDENWORKS brand.

This is a dynamic, fast-paced role ideal for someone who loves retail operations, teamwork, and helping guests find the right tools and supplies to grow successfully. Full-time (40hrs), wage $23.00 – 25.00/hour.

Key Responsibilities

Lead daily department operations to ensure smooth inventory movement from receiving to sales floor.
Oversee inventory management, including stock organization, replenishment, and rotation to maintain optimal on-hand levels.
Deliver exceptional guest service, offering friendly and knowledgeable assistance to every visitor.
Collaborate with management and merchandising teams to ensure product presentation aligns with seasonal themes and brand standards.
Monitor sales performance and stock levels, communicating restocking needs and product trends to management.
Train and support team members in guest service, product knowledge, and department standards.
Maintain a clean, organized, and safe workspace for both team members and guests.
Assist with promotional displays and in-store events to highlight key seasonal items and create an inspiring shopping experience.

What You Bring

Minimum 3 years of retail experience, ideally in garden supplies, hardware, or home improvement.
Strong understanding of retail operations and inventory management.
Excellent guest service and communication skills.
Highly organized, detail-oriented, and proactive in managing priorities.
Comfortable using POS and inventory systems, as well as Microsoft Excel.
Flexibility to work weekends, holidays, and seasonal peaks as required
Physically able to perform tasks involving lifting (up to 30 lbs), standing, and walking for extended periods.
Valid Forklift and Pesticide Dispensing certification—or willingness to complete paid training.

Why You’ll Love Working Here
At GARDENWORKS, we offer a culture that values a healthy, fulfilling work-life balance. Our full-time team members enjoy:

Option to join our Group Benefits share program (health, dental, vision)
A generous employee discount to help you bring home a little beauty, too
Opportunities for professional growth and leadership development
A vibrant workspace surrounded by plants and nature

Interested?
Forward your resume and cover letter now! You can also apply through our website www.gardenworks.ca/careers