Department Lead - Gift & Home Décor – Oak Bay

GARDENWORKS is British Columbia’s largest independently owned garden centre company with 10 locations across Vancouver’s lower mainland, Vancouver Island, and South Okanagan.

Join GARDENWORKS and play a key role in inspiring people to cultivate joy and beauty in their homes, gardens, and communities.

About the Role
We’re looking for a creative and organized retail leader with a passion for design, customer experience, and creating beautiful spaces. As the Gift & Home Décor Department Lead, you’ll take the lead in managing day-to-day operations — ensuring the department runs smoothly, merchandise is beautifully presented, and guests enjoy an inspiring shopping experience. This role combines merchandising, sales leadership, inventory management, and guest service — perfect for someone who thrives in a dynamic retail environment and takes pride in creating a warm, welcoming atmosphere. Full-time 40hrs – Wage $23.00 – 25.00/hr

Key Responsibilities:

Drive sales and deliver exceptional guest service, ensuring every interaction reflects our brand values.
Oversee daily department operations, including receiving, pricing, inventory accuracy, and stock rotation.
Analyze sales trends and inventory levels to support merchandising and replenishment decisions.
Create inspiring, well-organized visual displays that reflect current trends and seasonal stories.
Collaborate with management and the visual merchandising team to maintain cohesive store presentation and branding.
Maintain a clean, organized, and inviting department that enhances the guest experience.
Assist with in-store promotions and seasonal displays, helping to create a vibrant shopping environment.

Is this you?

Minimum 3 years of retail experience, preferably in home décor, lifestyle, or gift merchandising.
Strong visual merchandising skills with an eye for detail and design.
Proven ability to manage inventory and track sales performance effectively.
Excellent communication and leadership skills, fostering collaboration and motivation within the team.
Highly organized and self-directed, with the ability to manage multiple priorities in a fast-paced setting.
Proficient in Microsoft Excel and POS/inventory management systems.
Flexibility to work weekends, holidays, and seasonal peaks as required.
Comfortable with light lifting and extended periods of standing or walking.

Why You’ll Love Working Here
At GARDENWORKS, we offer a culture that values a healthy, fulfilling work-life balance. Our full-time team members enjoy:

Option to join our Group Benefits program (health, dental, vision)
A generous employee discount to help you bring home a little beauty, too
Opportunities for professional growth and leadership development
A vibrant workspace surrounded by plants and nature

Interested?
Forward your resume and cover letter to careers@gardenworks.ca. You can also apply through our website www.gardenworks.ca/careers